Frequently Asked Questions (FAQs)

1. What products and services does Zerra Institute offer?

Zerra Institute offers eBooks, physical books and complete publication services. Our platform supports educational materials, competitive exam books, academic publications, research works and professional book publishing.

2. Do you sell both eBooks and physical books?

Yes. We sell digital eBooks as well as printed physical books. Availability depends on the specific title and format mentioned on the product page.

3. What are your book publishing plans and prices?

Our book publishing services start from ₹999. We offer multiple plans including Starter, Standard, Advanced, Premium and Elite packages, depending on word count, format, editing and distribution requirements.

4. What is included in the ₹999 Starter Publishing Plan?

The Starter Plan includes eBook publishing, ISBN support, government and publisher certificates, formatting, global digital distribution and author ownership under a non-exclusive agreement.

5. Can I publish research books, conference proceedings or academic works?

Yes. We publish academic books, research works, college and university textbooks, conference proceedings and scholarly publications that support research and development.

6. How long does book publishing take?

Publishing timelines vary based on the selected plan and manuscript readiness. Generally, the process takes 1 to 4 weeks after manuscript submission and approval depending of the plan.

7. How long will it take to receive my physical book order?

Physical book orders are usually shipped within 1–2 business days. Delivery time depends on your location and the courier service. Estimated delivery timelines are displayed during checkout.

8. What payment methods do you accept?

We accept debit cards, credit cards, UPI and other secure online payment methods. Available payment options are shown during checkout.

9. What is your return or replacement policy for physical books?

If you receive a damaged or incorrect book, please contact us within 48 hours of delivery. Our team will assist you with replacement or resolution as per our policy.

10. Do you provide global distribution for published books?

Yes. Depending on the publishing plan, we provide global distribution for eBooks and physical books through major online platforms.

11. Who owns the rights to my book after publishing?

Authors retain full ownership of their work. All our publishing plans are based on non-exclusive agreements, ensuring complete author rights.

12. How can I contact Daily Classmate for support or publishing queries?

You can write to us at zerrainstitute@gmail.com for any product or publishing-related queries. Due to busy schedules, if we are unable to take your call, please email us and our team will call you back at the earliest.

13. Do you offer discounts or special offers?

Yes. We periodically offer discounts on books and publishing services. Follow our website and social media channels to stay updated.

14. What are your publication plans and offers ?

For publication plans and offers, please check below specified plans.